Accessibility of this site.
This page states the standard we work to, what is actually in place, and where we currently fall short. If something here blocks you, we want to hear about it and there is always another way to reach us.
Last updated July 26, 2026
Our commitment
A home should be usable by the people who live in it, and the same standard applies to the website that describes one. We want this site and the client workspace to be usable by people who navigate with a keyboard, use a screen reader or magnifier, need larger text, or are sensitive to motion.
We treat accessibility as ongoing work rather than a finished feature, and we would rather tell you plainly where we currently fall short than claim a conformance level we have not tested.
The standard we work to
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. That is the benchmark we design and build against.
To be clear about status: the site has not undergone a formal third-party accessibility audit, and we do not claim full WCAG 2.1 AA conformance. What follows is an accurate description of the measures currently in place and the gaps we know about.
What is in place today
Structure and navigation
- A skip link is the first focusable element on every public page, so keyboard users can bypass the header navigation and land directly on the main content.
- Pages use real landmark elements (header, navigation, main, and footer) and a single, ordered heading outline rather than headings chosen for their size.
- Links are real links and buttons are real buttons, so they behave as expected with a keyboard and are announced correctly by assistive technology.
- On long pages, the sticky section index marks the current section with aria-current, and indicates it with weight and a rule rather than color alone.
Motion
- The site honors the reduced-motion setting in your operating system. With it enabled, scroll reveals resolve immediately to their final state and anchor jumps become instant.
- There is no scroll-jacking, parallax, pinning, autoplaying carousel, or animation that takes control of scrolling away from you.
Visual design and content
- Focus styles are visible on interactive elements so keyboard position is never a guess.
- Body text is set at a comfortable measure and line height, and the layout reflows down to small screens and tolerates browser zoom.
- Meaningful images carry descriptive alternative text; images that are purely decorative are marked so screen readers skip them.
- Icons that act as controls, including social links and the mobile menu toggle, carry accessible names.
- Form fields have persistent, programmatically associated labels rather than placeholder text standing in for a label.
Known limitations
These are the areas we are aware of and actively working on:
- The site has not been formally audited against WCAG 2.1 AA, and has not been tested across the full range of screen reader and browser combinations. Issues we have not found may exist.
- Header navigation groups open on hover and on focus. The top-level items are reachable and usable by keyboard, but the dropdown pattern has not been refined to a full menu-button implementation.
- Project documents such as PDFs, drawings, and specifications are produced by design and engineering software. They may not be tagged for screen readers, and drawings are inherently visual. If you need the content of a document in another form, ask and we will provide it.
- The client workspace is a working tool under active development. Newer areas have had less accessibility review than the public marketing pages.
- Content hosted by third parties, including embedded social media and mapping services, is outside our direct control.
Tell us if something blocks you
If any part of this site or the workspace is difficult or impossible for you to use, please tell us. Reports of real barriers are the most useful information we get, and we treat them as priority work rather than as suggestions.
Email logan@tropicaltidesnc.com or call 910-946-5512. It helps if you can tell us the page, what you were trying to do, and what technology you were using, but do not let missing details stop you from getting in touch.
We aim to acknowledge accessibility reports within five business days and will tell you what we can fix and when.
Working with us another way
The website is never the only route to us. If the inquiry form does not work for you, call 910-946-5512 or email logan@tropicaltidesnc.com and we will take your project details directly.
For clients, no part of a project depends on being able to use the workspace. Documents, decisions, drawings, and updates can be provided by email, in print, or in person, and we can walk through any decision by phone. If you need material in large print or another format, ask.
If accessibility is a consideration in the home itself, whether that is aging in place, single-level living, wider openings, roll-in showers, or a specific mobility requirement, it belongs in the design conversation from the site analysis onward, not as an adaptation late in construction. Raise it early and it shapes the plan.